We take care of humankind by putting people
at the centre of everything we do
at the centre of everything we do
CSR is at the heart of the Group's strategy
CSR mission and commitments
Our mission is to support the most vulnerable people on a day-to-day basis. It is a societal responsibility that has always been at the heart of our strategy and values and that has guided our organisation.
Serving the public has always been an inherent part of our activity to support people on a daily basis, designing and providing care pathways adapted to all circumstances and all situations of fragility or loss of independent living skills.
We built our roadmap around our five stakeholders — an inter-connected and living human ecosystem that anchors our strategy and actions.
In order to ensure that our social and environmental impacts are fully taken into account, the Group has chosen to integrate corporate social responsibility (CSR) governance into the company's decision-making bodies.
A multi-faceted and tangible CSR
The nine pillars of our CSR are what set it apart. CSR runs through all levels of the company and drives our employees every day in their mission to serve others.
Click on the flower to learn more.
9 pillars
at the core of our multi-faceted CSR
#1
Natural CSR
Serving the public has always been
an inherent part of our activity to care for
and support every vulnerability.
This model, which brings together social, health and ethical requirements, is at the heart of our responsibility and our business.
#2
glocal
Our CSR is primarily focused on local initiatives that bring us closer to every person, every facility, every region and every territory,
even when pursuing common and global objectives.
It consists of multiple initiatives that are present at all levels of the company and are shared by all : within the Group, within countries, within regions and territories
and within each of
our facilities.
#3
collaborative
We believe in inclusive management and collective
intelligence, the diversity of thought nurtured by
different life paths and backgrounds,
and the richness that allows us
to come together and go further.
#4
evolving
ORPEA and its employees have
to challenge themselves every day.
We believe in continuous improvement, nurtured by humility, professionalism and ethics — three core values for ORPEA.
We are constantly looking at how the Group interacts with
and takes into account the expectations
of all our stakeholders.
This approach means that our objectives
get even more ambitious
every year.
#5
human
centric
We put people at the heart of our ecosystem;
beyond simply caring about others, we truly
support everyone, every day, building a
relationship of trust and a
shared and sustainable future:
employees, residents
partners and local
actors
#6
holistic
We promote a holistic vision/design of our business.
Our business is much more than just providing care or being present for day-to-day activities; we really take each person into
account to support them as a whole, by combining physical, social
and psychological aspects.
#7
open
We are committed to each facility having an ethical ecosystem
that is open to the city and its inhabitants, working in close collaboration with
the local, non-profit, health, social,
residential care and even economic sectors, in order to contribute to the dynamism and
attractiveness of the territories
where we are located.
#8
inclusive
We are driven by a major societal challenge: recognising and giving a role to fragile people, making their voices heard, and changing
the way society views them.
When it comes to our employees,
we believe in inclusive management
that recognises and values their
individual characteristics for the
benefit of the group
as a whole.
#9
legitimate
Our operations are based on 30 years
of experience, know-how and daily
reassessments of our values,
our teams and the tools that
we are constantly working on to ensure
they continue to evolve —
not just today,
but tomorrow too.
We implement the highest quality
standards in every country where
we operate, making sure
to adapt them to the
local culture.
